Privacy Policy
Protocol 33 EFT · Peter Everbright · ABN 25 205 380 330 · Last updated: 15 August 2026
Protocol 33 EFT is committed to protecting your personal information and respecting your privacy in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). This policy explains how we collect, hold, use, and protect your information.
1. Identity & Contact Details
This privacy policy applies to personal information collected by Protocol 33 EFT (operated by Peter Everbright, ABN 25 205 380 330).
For any privacy inquiries, data access requests, or corrections, contact:
Peter Everbright · Protocol 33 EFT
Email: peter@p33eft.com
Postal / Jurisdiction: South Australia, Australia
2. Information We Collect
We collect information only where reasonably necessary for providing our educational services, managing consultations, or processing orders. Depending on how you interact with us, this may include:
- Contact & Account Details: Name, email address, phone number (held as a practical backup for online sessions), and notification preferences.
- Transaction & Order Data: Record of purchased services, session types, transaction identifiers, and amounts. (Payment card details are collected directly and securely by Stripe; we never store your full payment card data).
- Scheduling Data: Appointment times, timezone preferences, and meeting links scheduled via Google Calendar.
- Voluntary Inquiries & Waitlists: Information submitted when joining dispatch waitlists or requesting information on developing pathways.
- Bespoke Blueprint Data: Birth date, time, and location coordinates submitted voluntarily for personalized True Calling Alignment Blueprint reports.
3. Sensitive Information & Health Records
If sensitive personal or reflective context is shared voluntarily during a 1:1 consultation, it is treated with strict professional confidentiality in accordance with South Australian unregistered health care standards and used solely to facilitate your neuro-somatic regulation session.
4. How We Use Personal Information
We use your personal information to:
- Deliver ordered services, 1:1 sessions, and bespoke Alignment reports.
- Coordinate online appointments via Google Meet and send booking confirmations.
- Transmit receipts, order updates, and service-related notifications via email.
- Send *The Somatic Pulse* dispatch only where you have explicitly opted in.
- Respond to inquiries, support requests, and scheduling changes.
- Comply with legal, accounting, and regulatory obligations in Australia.
We do not sell, rent, trade, or monetize your personal information to third parties for marketing or advertising.
5. Service Providers & Third-Party Processors
We engage trusted third-party technology providers to support secure website operations and service delivery:
- Stripe: Payment gateway and PCI-compliant transaction processing.
- Supabase: Encrypted cloud database for user accounts, order logs, and access control.
- Resend: Secure transactional email delivery infrastructure.
- Vercel: Application hosting and serverless compute infrastructure.
- Google Workspace: Google Meet (secure video sessions) and Google Calendar (appointment scheduling).
All providers are bound by strict confidentiality and data protection obligations and utilize encrypted HTTPS/TLS transmission protocols.
6. Session Recording & Transcription Policy
We uphold a strict policy regarding private consultations: no 1:1 session or intensive is recorded or transcribed without your separate, explicit, and contemporaneous consent at or before the beginning of the session.
If a client requests a recording for personal practice, it will be handled under mutually agreed secure transfer terms.
7. Data Security & Storage
We implement reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. These include SSL/TLS encryption in transit, strict database Row Level Security (RLS) policies, and server-side secret management.
While we take all reasonable steps to secure personal information, no internet-based transmission or storage system can be guaranteed 100% secure.
8. Access, Correction & Deletion Rights
Under the Australian Privacy Principles, you have the right to request access to personal information we hold about you and to ask for corrections if you believe it is inaccurate, incomplete, or out of date.
You may also request the deletion of your account or personal data, subject to legal, tax, and accounting record-keeping requirements under Australian law. To make a request, contact peter@p33eft.com.
9. Complaints & Regulatory Oversight
If you have a concern or complaint about how your personal information has been handled, please contact Peter Everbright at peter@p33eft.com. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The current version will always be published on this page with an updated effective date.